Shipment Tracking
Registration
a) You must read, agree with and accept all of the Terms and the Privacy Policy, which include those terms of use expressly set out below and those incorporated by reference, before you register as a User.
b) We strongly recommend that, as you read these Terms, you also access and read the information contained in the other pages and websites referred to herein, as they may contain further Terms that apply to you as a User.
c) Services are available only to, and may only be used by individuals who can form legally binding contracts under applicable law. Without limiting the foregoing, EasyBox services are not available to children (persons under the age of 18). You may not use the Site and/or the Services if you do not meet the eligibility criteria.
d) If you are registering as a business entity, you represent that you have the authority to bind the business entity to this Agreement.
e) Registering with EasyBox is free for a limited period. This EasyBox International Address should only be used for receiving packages purchased from online stores in the source country.
f) Registering for a EasyBox account automatically signs you up for the EasyBox newsletter. You may opt to cancel your subscription at any time.
Use of the Site
a) You agree to comply with our security verification process.
b) You shall not transfer, sell or disclose your EasyBox account details (email address, password and international shipping addresses) to another party.
c) You agree to comply at all times with these Terms and all applicable domestic and international laws, statutes, ordinances and regulations.
d) You represent and warrant that all information you provide to Us is accurate and complete.
e) While we will exert reasonable efforts to maintain accurate and up-to-date information on the Site, we make no warranties or representations regarding the accuracy, timeliness or completeness of any information found on the Site.
f) We do not warrant that this Site will always be accessible, uninterrupted, timely, error free or free from computer viruses or other invasive or damaging code or that this web site will not be affected by any inability to obtain or shortage of necessary materials, equipment facilities, power or telecommunications, lack of telecommunications equipment or facilities and failure of information technology or telecommunications equipment or facilities.
g) Without limiting other remedies, we reserve the right to limit User's access to the Site, issue a warning, temporarily suspend, indefinitely suspend or terminate User's registration and refuse to provide the Services to User if:
I. The user breaches these Terms or the documents it incorporates by reference;
II. We are unable to verify or authenticate any information the User provides to Us;
III. We have reason to believe that the User's account may have been compromised; or
IV. If User conduct violates applicable law or is harmful to the interests of EasyBox and its affiliates.
We reserve the right to terminate or suspend access to the Site at any time without assigning any reason. We shall not be liable to User or to any other party for any damages, losses, costs, or expenses howsoever caused by or arising out of such termination or suspension.
Refund, Return and Exchange
a) We do not facilitate any exchanges. We will facilitate the return delivery of item(s) ordered from the merchant while the goods are still at the User's International Delivery Address. Applicable return charges apply.
Shipping to Your EasyBox International Address
a) Upon successful registration, User shall be allocated one EasyBox Shipping Address for each of the country we service - U.S., China, and Singapore, which is a total of three EasyBox International Shipping Addresses and the User may then provide to on-line merchants as a delivery address when purchasing Products. Such Products are to be subsequently delivered by Us to the address designated by the User ("Shipment Address").
b) You authorize Us to accept delivery of Products at the International Delivery Address on your behalf and appoint Us as your freight agent to ship the Products to the Shipment Address in accordance with these Terms.
c) We have the right to open and inspect a shipment without prior notice to User in supposed cases.
d) Notwithstanding any provisions herein, we reserve the right at all times to decline or refuse to accept delivery of any purchase or Shipment or consolidation, or return of any Products as we deem appropriate in our absolute discretion and without attributing any reason thereto.
e) We may perform any of the following activities on User's behalf: Complete any documents, amend product or service codes, and pay any duties or taxes required under applicable laws and regulations (if applicable); and/ or Act as User's freight agent for the performance of customs clearance and preparation of shipping documents. Item declaration amount will be based on the merchant invoice of the package. The merchant invoice will be used as supporting documentation.
f) User agrees to routing and diversion of the Shipment, including the possibility that the Shipment may be carried via intermediate stopping places.
Charges and Costs
a) Our charges or rates for providing the Services are shown here and are subject to change from time to time at our discretion. Unless otherwise stated, all charges are quoted in Philippine Pesos (PHP). Charges are calculated according to actual or volumetric weight, whichever is higher. Any shipment may be re-weighed and re-measured by EasyBox to confirm this calculation. Calculation of chargeable weights for consolidated Shipments will be based on the total of the physical or volumetric weight of each individual package, whichever is higher.
b) You will compensate Us for any penalties or fines incurred on any Shipments or goods found to be prohibited, hazardous, illegal, or are classified as controlled substances.
Deliveries and Undeliverables
a) Shipments will be delivered to the Shipment Address, but not necessarily to the named recipient personally. Shipments to addresses with a central receiving area will be delivered to that area.
b) AVEVIA CONSOLIDATION PHILIPPINES, INC. does not guarantee delivery of packages, which do not comply with the import or export regulations of the country to which they are delivered to.
c) If the recipient refuses delivery or the Shipment is deemed to be unacceptable, or it has been undervalued, or the recipient cannot be reasonably identified or located, we have the right to abandon the shipment which are not claimed within 30 days.
Indemnity and Limitation of Liability
a) You agree to indemnify and hold harmless the Interested Parties from and against any claims, damages, expenses and/or losses whatsoever arising from or in connection with your access to the Site and/or use of the Services. "Interested Parties" means EasyBox, Avevia Consolidation Philippines, Inc., Container Bridge Philippines, Inc. (CBPi). Notwithstanding any other provision herein, in no event shall we be liable for any indirect, incidental, special, punitive, exemplary or consequential damages of any kind, nor for any lost profits or revenues, in connection with or arising out of these Terms, the operation, use or access to the Site, or the provision of the Services.
b) The quality of the items purchased via the Site and the accuracy of the claims are the responsibility of the manufacturer and/ or distributor of the items. We do not warrant, represent or guarantee the quality of the items or that the claims made by the manufacturer and/ or distributor are accurate. To the full extent permissible by applicable law, we disclaim all warranties (whether express or implied) including but not limited to, that the items will meet User's function and/ or requirements or be fit for a particular purpose. We shall not be responsible for any loss or injury or damage incurred as a result thereby.
Loss and Damage to Shipment
a) If there are any damages or losses to your shipment to the Philippines directly caused by AVEVIA CONSOLIDATION PHILIPPINES, INC., we will reimburse you according to the insured/declared value of your package.
Claims and Insurance
a) Insurance Coverage per parcel is 100 % based on the declared value but not exceeding 100USD. For additional insurance beyond the maximum coverage per parcel is subject for payment of 4% of the exceeding declared value of the item.
b) Additional shipping insurance beyond the maximum coverage as stated on section 7.A under claims and insurance is optional for all users of our service.
c) All claims for loss or damage must be made within seven (7) days from the date of delivery of the item/parcel, failing which we have no liability whatsoever. Such claims must be in writing, accompanied by a copy of the consignment note, delivery receipt and relevant invoices or receipts for the purchase of the item/s.
d) We reserve the right to inspect and/or collect the goods, which User claims compensation for. This applies in particular to goods that are declared damaged, for which User is claiming 100% reimbursement of item and/or shipping cost. In such cases, compensation will only be meted out once EasyBox has verified User’s claims through the inspection and/or collection of the goods in question.
e) No parties are entitled to benefit or gain from claims for lost and damaged items.
f) We are not responsible for any errors by the merchants in fulfillment of orders or otherwise. User will have to make arrangements with the merchants for any returns, refunds or exchange of items directly in accordance with the merchant's terms and policies.
General
a) We reserve the right to amend, vary, delete or add to these Terms from time to time without prior notice, and the amended Terms shall apply with immediate effect. You agree to become bound by these Terms of use, as these may be varied from time to time, by registration through the Site and/or by use of the Services.
b) All notices shall be given by postal mail to AVEVIA CONSOLIDATION PHILIPPINES, INC., 10/F Unit Tn6-Tn7, Times Plaza Building, UN Avenue cor. Taft Avenue, Ermita, Manila 1000, Philippines 1000 or to the email address provided by User during the registration process (in User's case). Notice shall be deemed given 24 hours after email is sent, unless we are notified that the email address is invalid. Alternatively, we may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to us during the registration process. In such cases, notices shall be deemed given 3 days after the date of mailing.
c) Whilst the Site may be accessed by User in different countries, the laws of the Republic of the Philippines, without regard to the conflicts of laws principles thereof, will apply to these Terms.
d) The invalidity or unenforceability of any provision shall not affect any other part of these Terms.
e) We are not liable for any delays, loss or damage arising out of circumstances beyond our control, including but not limited to any act or omission by a person not employed or contracted by Us; Acts of God including but not limited to: earthquake, cyclone, storm, flood, fog; "Force Majeure" including but not limited: to war, plane crash or embargo; riot or civil commotion; industrial action; and electrical or magnetic damage to, or erasure of, electronic or photographic images, data or recordings.
f) We do not perform special requests that go over and beyond our services, including but not limited to requests to reweigh, remeasure, retake photos, segregate, split box, among others.
Indemnity and Limitation of Liability
a) You agree to indemnify and hold harmless the Interested Parties from and against any claims, damages, expenses and/or losses whatsoever arising from or in connection with your access to the Site and/or use of the Services. "Interested Parties" means EasyBox, Avevia Consolidation Philippines, Inc., Container Bridge Philippines, Inc. (CBPi). Notwithstanding any other provision herein, in no event shall we be liable for any indirect, incidental, special, punitive, exemplary or consequential damages of any kind, nor for any lost profits or revenues, in connection with or arising out of these Terms, the operation, use or access to the Site, or the provision of the Services.
b) The quality of the items purchased via the Site and the accuracy of the claims are the responsibility of the manufacturer and/ or distributor of the items. We do not warrant, represent or guarantee the quality of the items or that the claims made by the manufacturer and/ or distributor are accurate. To the full extent permissible by applicable law, we disclaim all warranties (whether express or implied) including but not limited to, that the items will meet User's function and/ or requirements or be fit for a particular purpose. We shall not be responsible for any loss or injury or damage incurred as a result thereby.
